Azi — Privacy Policy

Last updated: 21 August 2026 · Effective date: 21 August 2026

This Privacy Policy explains how we collect, use, store, and share information when you use the mobile game Azi (the "App", "Game"), including its servers and related services (together, the "Services").

The App is published under the following developer accounts:

Google Play: Token GC
Apple App Store: MOZZ

Throughout this document, "we", "us", and "our" refer to [LEGAL ENTITY NAME], the operator of the Services, registered at [REGISTERED ADDRESS, CITY, COUNTRY].

By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Summary

We collect only what the Game needs to run: your account details, your in-game progress, purchase confirmations, and basic technical data.
We do not sell your personal data.
We do not collect your precise location, contacts, photos, microphone, or health data.
The Game is a social card game. Virtual chips and coins have no monetary value and cannot be exchanged for real money.
You can delete your account and your data directly from inside the App.

2. Information We Collect

2.1 Account information

Depending on how you sign in, we collect:

Sign-in with email and password

Nickname (display name you choose)
Email address
Password (stored only as a salted cryptographic hash — we never store your password in readable form)

Sign in with Google

Google account identifier
Email address associated with your Google account
Display name provided by Google

Sign in with Apple

Apple user identifier
Email address (which may be Apple's Private Relay address if you chose "Hide My Email")
Full name, if you choose to share it

We do not receive your Google or Apple password, and we do not receive any other data from those accounts.

2.2 Game and profile data

Player level, experience points (XP), and rank
Balance of virtual currency (coins) and virtual chips
Selected avatar and unlocked cosmetic items
Daily reward history and streaks
Game history: rooms and halls joined, rounds played, bets placed, results of rounds
Nickname change history
Language preference (Russian, Kazakh, Uzbek)

2.3 Purchase information

Purchases of virtual coins and other in-app items are processed by Apple or Google, depending on your platform. We never receive or store your payment card number, bank details, or billing address.

We receive and store:

Product identifier of the item purchased
Transaction identifier issued by the store
The store purchase receipt, which we send to our servers for validation to prevent fraud and to credit your account
Date, status, and validation result of the transaction

2.4 Technical and diagnostic data

Device model and manufacturer
Operating system and version
App version and build number
Device language and region settings
IP address (processed by our servers when you connect)
Connection events: connect, disconnect, reconnect attempts, session duration
Crash reports and error logs, including the technical state of the App at the moment of failure

2.5 Information we do NOT collect

Precise or background geolocation
Contacts, calendar, SMS, or call logs
Photos, camera, or microphone data
Health, fitness, or biometric data
Advertising identifiers (IDFA / GAID) — the App does not display third-party advertising

If this changes in a future version, we will update this Privacy Policy and, where required, ask for your consent in the App (including the Apple App Tracking Transparency prompt on iOS).

3. How We Use Your Information

Purpose	Data used
Create and maintain your account	Account information
Authenticate you and keep your session secure	Account information, technical data
Run the multiplayer game and match you with other players	Game and profile data, technical data
Save your progress across devices and sessions	Game and profile data
Process and verify in-app purchases; prevent fraudulent or duplicated receipts	Purchase information, account identifier
Resolve failed or interrupted transactions	Purchase information
Provide customer support and answer your requests	Account information, purchase information, technical data
Detect and prevent cheating, abuse, multi-accounting, and unauthorised access	Game data, technical data
Diagnose crashes, fix bugs, and improve performance and stability	Technical and diagnostic data
Comply with legal obligations and store requirements	As required

We do not use your data for automated decision-making that produces legal effects, other than automated anti-fraud and anti-cheat checks, which you can appeal by contacting us (see Section 13).

4. Legal Bases for Processing

Where data protection law requires a legal basis (for example, the EU/EEA and UK GDPR, or the Law of the Republic of Kazakhstan "On Personal Data and Its Protection"), we rely on:

Performance of a contract — to provide the Game and the account you asked for, including purchases.
Legitimate interests — to keep the Services secure, prevent fraud and cheating, and improve the Game.
Legal obligation — to keep transaction records and respond to lawful requests.
Consent — where we ask for it explicitly, for example before any optional analytics or tracking. You may withdraw consent at any time.

5. Sharing Your Information

We do not sell your personal data and we do not share it for third-party advertising.

We share information only with:

Apple Inc. and Google LLC — to process in-app purchases, authenticate Sign in with Apple / Google Sign-In, and distribute the App. Their handling of your data is governed by their own privacy policies.
Unity Technologies — the Game is built on the Unity engine and uses Unity In-App Purchasing to communicate with the stores.
Our hosting and infrastructure providers — who operate the game servers on our behalf under contractual confidentiality obligations. Game servers are currently located in [SERVER LOCATION / COUNTRY].
Other players — your nickname, avatar, level, and rank are visible to other players in rooms and halls you join. Your email address is never shown to other players.
Authorities or third parties — where we are required to do so by law, or where it is necessary to establish, exercise, or defend legal claims, or to protect the rights and safety of our players.

If we are ever involved in a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, which will remain bound by this Privacy Policy.

6. International Transfers

Our servers and service providers may be located outside your country of residence. When we transfer personal data across borders, we take steps required by applicable law, such as using providers in countries with an adequate level of protection or entering into standard contractual clauses.

7. Data Retention

Account and game data — kept while your account is active.
After account deletion — deleted or irreversibly anonymised within 30 days, except where a longer period is required by law.
Purchase and transaction records — kept for the period required by tax and accounting law (typically up to [NUMBER] years), in a minimised form.
Technical logs and crash reports — kept for up to 90 days, then deleted or aggregated.
Backups — deleted data may persist in encrypted backups for a short additional period until those backups rotate out.

8. Deleting Your Account and Your Data

You can delete your account at any time:

In the App: open Profile → Delete Account, then confirm. This permanently deletes your profile, nickname, progress, level, virtual coins, virtual chips, and purchased cosmetic items.

By email: write to tokenov1@yandex.kz from the email address linked to your account.

Please note:

Deletion is permanent and cannot be undone.
Virtual coins, chips, and items are forfeited without refund, because they have no monetary value and are licensed, not owned (see the Terms of Use).
Deleting the App from your device does not delete your account or your server-side data.

Records of your purchases are kept after deletion, as described in Section 7. They are no longer linked to your identity, but tax and accounting law requires us to retain them.

9. Your Rights

Depending on where you live, you may have the right to:

Access the personal data we hold about you and receive a copy
Correct inaccurate or incomplete data
Delete your data ("right to be forgotten")
Restrict or object to certain processing
Receive your data in a portable, machine-readable format
Withdraw consent where processing is based on consent
Lodge a complaint with your local data protection authority

To exercise any of these rights, contact tokenov1@yandex.kz. We will respond within 30 days. We may need to verify your identity — usually by asking you to write from the email address linked to your account — before we act on a request.

10. Security

We protect your data with measures including:

Encrypted transport: all traffic between the App and our servers uses TLS (HTTPS and secure WebSocket connections)
Passwords stored only as salted hashes
Server-authoritative game logic, so game results cannot be altered by a modified client
Server-side validation of every purchase receipt
Access to production systems restricted to authorised personnel

No system is perfectly secure. If a data breach occurs that is likely to affect your rights, we will notify you and the competent authority as required by applicable law.

11. Children's Privacy

The App simulates card play with virtual chips and betting mechanics. It is intended for adults and is not directed at children. You must be at least 18 years old, or the minimum age shown in the App's store age rating in your country, whichever is higher, to create an account.

We do not knowingly collect personal data from children below that age. If you believe a child has created an account, contact tokenov1@yandex.kz and we will delete the account and the associated data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and notify you in the App before the changes take effect. Continuing to use the Services after the changes take effect means you accept the updated policy.

13. Contact Us

[LEGAL ENTITY NAME]
Address: [REGISTERED ADDRESS, CITY, COUNTRY]
Privacy and data requests: tokenov1@yandex.kz
Support: tokenov1@yandex.kz

Google Play developer: Token GC
Apple App Store developer: MOZZ